FAQ (How to Shop & Place an Order?)

An email address is all you need to start the order process. We recommend that you register for a BlinQ account so that you can start adding your favourite pieces to your wishlist and easily place an order.

Simply follow the instructions on 'Forgot your password?' page and enter your email address. You'll then receive an email to reset your password.

Stay informed of new arrivals, trends and exclusive promotions by entering your email address under 'Connect' at the bottom of our homepage. Email preferences can be easily managed under 'My Account'. Alternatively, subscribe to any of our Social Media accounts at Instagram, Facebook, Twitter or Linkedin.

Placing an order on BlinQ is easy. Here's how:

1. Choose a category or designer from the top navigation menu or search to explore a specific style or trend.
2. Select the size and/or color of your item and click 'Add to Shopping Cart'. Once you have finished adding your items, proceed to Checkout.
3. Sign in to your account if you have not done so already. If you do not have an account, simply enter your email address to proceed.
4. Enter your address and payment information and select a delivery method to complete your order. Once your purchase is confirmed, it will be carefully prepared and shipped to you. We'll be sure to keep you updated every step of the way.

Click on 'Size Guide' on the item's page to view our conversion chart. We also provide fit information and model measurements for each style under the 'Size & Fit' tab.

As your purchase will be prepared quickly for dispatch, please contact our Customer Service Advisors at hello@Blinq.fashion as soon as possible to cancel or make changes to an order. Unfortunately, we are unable to add items to an existing order but we welcome you to place a new order for any additional pieces. Further information on cancelling an order can be found in our Returns and Refunds Policy.